Engagement process for POS financial audits

This page walks through how Data Layer Hub runs a financial audit of point-of-sale applications. It is the map we share before anyone unlocks a settings screen.

1. Scoping call (30–45 minutes)

We confirm outlet count, till count, POS application brand and version, cash versus card mix, and whether you need Thai-language floor interviews. You leave with a proposed engagement type — full audit, reconciliation review, or cash control walkthrough — and a fee band.

2. Access and calendar

You appoint an engagement sponsor. We send a short document list: Z-reports, void/refund exports if available, user role list, and a suggested observation window that avoids your single busiest festival week when possible. A deposit locks the dates.

3. Configuration map

Before heavy sampling, we inventory terminals and privileged functions. The goal is to know which paths inside the POS application can change money without a second person.

4. Floor observation and sampling

Field auditors watch open/close routines, request demonstrations of refunds and no-sales, and pull samples across shifts you flag as sensitive (late night, temporary staff, post-promotion weeks).

5. Reconciliation tests

Selected days are traced from application totals to deposits and card settlements. Differences are labelled — timing, tender mis-keys, unposted refunds, or control gaps — so finance is not left with a single unexplained variance.

6. Draft and final report

You receive a draft for factual correction (wrong till names, misread schedules). The final report includes a findings register with suggested owners and timing. We debrief live or by call.

7. Optional follow-up

Many clients book a short walkthrough sixty days later to confirm privilege changes stuck. That visit is quoted separately.

Ready to begin?

Browse audit engagements or request a scoping call with your POS application name and outlet count.